VA call center workers say time limits short-change veterans

#contactcenterworld, @DeptVetAffairs. Washington, DC, USA, April, 2019 — The U.S. Department of Veterans Affairs (VA) added a text messaging feature to the women veterans call Center on April 23, providing another convenient way for women to seek information about VA benefits, health care and available resources.

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When a Veteran You know needs help. THE URGENT NEED . The Urgent Need 3 . How many seek care? 60% of Veterans are enrolled in VA healthcare Many are also enrolled in private/non-VA health care 50% referred for mental health counseling do go for. National VA Call Center that.

Topeka, KS, USA, May, 2019 — Call center employees who work at the Colmery-O’Neil VA Medical Center say time limits on calls short-change veterans who are seeking assistance. Kelli Ross is vice president of Local 906 of the American Federation of Government Employees.

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VA call center workers in Kansas say time limits short-change veterans. forum rules "House Always Wins" Share. Share with: Link: Copy link. 18 posts VA call center workers in Kansas say time limits short-change veterans. bigdmn.. It looks like the VA Call centers are adopting the same policy

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TOPEKA, Kan. (AP) – Call center workers at the Colmery-O’Neil VA Medical Center say time limits that management has placed on calls short-change veterans who are seeking assistance. The time limit issue has been a sticking point for six years but recently came to a head when workers received a letter threatening them with being fired if they allow calls to exceed the time limit, employees said.

VA call center workers say time limits short-change veterans May 10, 2019 01:14 PM Nation & World Mueller won’t testify next week, chairman says May 10, 2019 01:41 PM News The Latest: Warren.

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